How do I hide or display an account?
Within online banking, navigate to Settings > Account Preferences Next to the account, slide the button to Home to make it visible, slide to Off to disable.
What browser version do I need for digital banking?
The following web browsers are supported by digital banking: Microsoft Edge or higher Mozilla Firefox 56 or higher Google Chrome 62 or higher Safari 10 or higher Microsoft Internet Explorer 11 or earlier and Microsoft Windows XP are not supported.
Why is my phone number required for login?
“Secure Access Codes” are required to access your accounts via online banking for the first time from any new device. This code is delivered to you via mobile text message, phone call or email. If we do not have your correct information, we will not be able to send you your secure access code. Contact…
Can I download transactions into Money Management programs?
Yes, our online banking is compatible with Money Management programs including Mint, Quickbooks, Quicken and others. We recommend downloading transaction history monthly to keep your accounts and software up to date.
What should I do with my check after I deposit it through Mobile Check Deposit?
We recommend keeping your check for 45 days to ensure that the check clears successfully.
How do I make an external transfer?
OlyFed offers External Transfer which allows you to transfer to and from other banks, credit unions and brokerage firms. Login to digital banking. Navigate to Transactions > Funds Transfer Use the from and to drop-downs and choose the accounts to send and receive the funds. Enter an amount to transfer. Click Transfer Funds. External Transfer…
Can I make multiple payments at once in bill pay?
Yes, you can pay as many bills as you need in one session. Bill Pay with OlyFed allows you to stay on top of your monthly finances. Having your bills linked to your bank account enables you to electronically write checks and send payments in one place.
What devices are supported by digital banking?
In order to receive a secure and ideal digital banking experience, please review this information about hardware and software requirements and browser support recommendations.
Why did I get locked out of digital banking?
For your security, access will become locked after repeated entry of an incorrect password. Contact Digital Services at (360) 596-9512 to be re-enabled.
Can I set up alerts for account activity through digital banking?
Yes, Alerts can notify you via email, text or secure message for balance changes, online activity and transactions. There are also optional Security Alerts. Login to digital banking. Navigate to Services > Alerts. Click + New Alert and select an alert type. Follow the prompts for the alert. Select a delivery method. Click Create Alert.
