All branches are operating from 9:00 a.m. to 5:30 p.m. We also offer assistance through scheduled appointments.

Security

Security Update: State of Washington Data Breach

You may have recently seen in the news a story about a data security breach that was uncovered by the Office of the Washington State Auditor (SAO) regarding the use of a file transfer service, Accellion, which was being utilized to review records from the State Department of Employment Security.

The SAO reported stolen data files potentially contained personal information (Names, Social Security Numbers, Bank Account Numbers, Bank Routing Numbers, etc.) of Washington residents who filed unemployment insurance claims in 2020.

It’s important to note that OlyFed is not involved in the Accellion data breach and no customer information was taken from OlyFed; however, if you applied for unemployment this past year, you may be impacted by this breach.

Newpaper sitting by coffee cup on table


Suggested Recommendations:

Due to the size and scale of this breach, we know some of our customers may be affected and we wanted to reach out and touch base to provide some resources and support. Below are some recommended steps you can take to protect your accounts:

  • Place a code word on your account if you do not have one. This can be done by calling us at (360) 754-3400.
  • Monitor your account for unusual activity. You are not responsible for fraud if you report it to us in a timely manner. Regular monitoring of your account is your best course of action to protect yourself, so please notify us right away if you see any unusual activity.
  • Sign up for Card Control, which provides transaction alerts along with the ability to customize and define when, where and how your debit card is used. You can do this within Digital Banking.
  • Consider placing a fraud alert on your credit report. An initial fraud alert is free and will stay on your credit file for one year. The alert informs creditors of possible fraudulent activity and it tells creditors to contact you prior to establishing any credit/accounts in your name. To place a fraud alert, contact the three credit reporting agencies below:

Equifax: (800) 685-1111

Experian: (888) 397-3742

Transunion: (800) 916-8800

  • Protect yourself from phishing scams. These scams typically come in the form of email and text messages that seem legitimate. The deceptive message will usually include a call to action or an invitation to check out a link in hopes of you giving thieves your personal or financial information. Please contact us if you are unsure if a message is a legitimate communication from OlyFed or a reputable source.

While details concerning the breach continue to become available, the latest information can be found on the State Auditors website at:  https://sao.wa.gov/breach2021.

Customer Questions & Support:

Jane Walker in the Yelm Washington OlyFed branchIf you believe you’ve been affected by this breach, we’re happy to help you mitigate the chances your OlyFed account is compromised. Please call us at (360) 754-3400 or email us and we will take the necessary precautions to reduce your chances of fraud. Our team is available Monday through Friday from 8:30 a.m. to 5:30 p.m.

Please know your confidential personal information and the security of your accounts is very important to us and we are grateful for your trust and partnership. Thank you so much for choosing OlyFed.