All branches will close at 1:00 p.m. on Christmas Eve, Tuesday, December 24. We will be closed on Christmas Day, Wednesday, December 25. We will reopen on Thursday, December 26.
In observance of New Year's Day, we will be closed on Wednesday, January 1. We will reopen on Thursday, January 2.

Your OlyFed

Sarah Caldwell Honored With Kris Fischer Excellence in Customer Service Award

We are proud to recognize Sarah Caldwell, Tumwater Branch Manager, as the latest Kris Fischer Excellence in Customer Service Award recipient. This award honors an OlyFedder who displays superior internal and external customer service each day and is OlyFed’s highest level of distinction for customer service.

Sarah Caldwell with OlyFed at Boston HarborSarah consistently demonstrates a unique ability to connect with customers on a personal level, creating a warm and welcoming atmosphere for all who enter the branch. Her unwavering commitment to providing exceptional service is evident in her numerous acts of kindness, including walking customers who need extra help to their car and hand delivering a customer’s cell phone to them when they forgot it in the branch.

Beyond her amazing work within OlyFed, Sarah is deeply involved in the community. As a dedicated member of the Rebuilding Together board of directors, she has generously donated her time and expertise to support individuals in our community in need of home repairs. Her leadership and compassion extend to her colleagues as well, as she consistently prioritizes their well-being and offers support both personally and professionally.

“Sarah is an invaluable asset to our team and an inspiration to us all,” Josh Deck, President & CEO said. “Her dedication to our customers and her unwavering commitment to going above and beyond have more than earned her this recognition.”

Please join us in congratulating Sarah Caldwell for her outstanding contributions and her embodiment of the values that define exceptional customer service.