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Your OlyFed

Our Promise to You: A Note from CEO Lori Drummond

I wanted to take a moment and write a personal note to let you know as a customer how much you mean to me and our Olympia Federal Savings family.

As the news and world around us changes each day, I felt it important to share we are here to serve you and be your banking and financial partner through all of life’s circumstances.

Since we were founded in 1906, we’ve been grounded in unwavering values guided by fiscally sound principles and compassionate customer centered service and support.

As an organization dedicated to excellence in all we do, we’re navigating these evolving conditions focused on making prudent and wise decisions to benefit you and our community. This commitment to responsible money management has not gone unnoticed and is why for the past 127 straight quarters (30+ years), OlyFed has received a five star superior rating from Bauer Financial, an independent rating agency. Only 1% of the nation’s banks has earned Bauer’s top rating for so long and with such consistency.

This recognition is no accident as our leadership principles have proven us well and helped us weather economic storms and changing world events for 114 years. In fact, during the Great Depression, not one of our customers lost a single dollar and throughout the S & L Crisis in the 1980’s not a nickel was lost when more than 1,000 other Savings & Loans closed their doors.  Moreover, don’t forget about the Great Recession in 2008, when OlyFed was in a rare position and remained strong because of our thoughtful underwriting standards.

The same is true today. We are strong, prepared and well-capitalized to meet your financial needs. Please remember we are here for your financial safety and security with many different savings options and financial management tools.

If you haven’t already, now is a great time to utilize digital banking, mobile deposit, digital wallet, and PopMoney (person-to-person payments via your mobile device). These digital tools are cleaner, safer and more convenient than working with cash. Plus, with social distancing such a high priority, online shopping becomes a greater resource and working digitally to manage your funds makes life a little easier.

No matter how you prefer to bank, the most important thing for you to know is that we’re here for you. Please don’t hesitate to call us at (360) 754-3400 or email customerservice@olyfed.com. In addition, be sure to visit our website for regular updates and information. Thank you so much for your trust and your business. We are honored and grateful for the opportunity to serve you.

Sincerely,
Lori Drummond
President & CEO