Levonne’s remarkable ability to build meaningful relationships is evident in her customers’ excitement and eagerness to catch up with her when they walk into the bank. Her extraordinary level of engagement goes beyond the norm, setting a high standard that inspires colleagues and customers alike. Every interaction is an opportunity for Levonne to make her customers feel valued and heard.

Beyond individual interactions, Levonne is eager to attend networking events where she makes meaningful connections. Her attentiveness during conversations has created opportunities to not only gain new business for the bank but also to help small businesses and entrepreneurs.

Levonne’s compassionate approach extends to their colleagues at OlyFed as well. She is known for her patience and willingness to help others feel at ease in their roles, coupled with a constant desire to learn and grow. She takes the time to engage with other departments, spreading positivity and humor in every interaction. Levonne embodies the core values of care, kindness, and exemplary customer service that the Kris Fischer Award celebrates.

 

“Levonne lives out the values and commitment we uphold at OlyFed,” Josh Deck, President & CEO said. “Her passion for customer service not only enhances our team’s performance but also enriches the experiences of our customers. We are proud to recognize Levonne’s exceptional contributions, which truly reflect the heart of our organization.”

Please join us in congratulating Levonne Loe, recipient of the Kris Fischer Excellence in Customer Service Award.