What sets Kailee apart is that she is a true team member and she frequently helps other Loan Officers with questions and is kind and generous when it comes to sharing her knowledge and expertise. Even though she is a Loan Officer, Kailee helps customers with their deposit accounts both in-person and over the phone.
Kailee is often the first to greet customers when they walk in the door and she’ll frequently stop what she’s doing to help customers in the drive-thru lanes when her colleagues are busy and need extra support. Even better, Warren can regularly be found helping to verify cash with a banker and assisting newer employees with account openings.
Just recently, a business customer came into the branch with a complex transaction and Kailee sat down with one of her colleagues and the business owner to provide insight and support and the customer was more than impressed.
“This level of commitment and support does not surprise me,” Josh Deck, President & CEO said.
“Kailee is a total team player and she never hesitates to go the extra mile to ensure those around her get the care and support they need.”
Earlier this month, Kailee stepped out of her comfort zone and gave a presentation to the Yelm Business and Real Estate Network. Not only was the presentation in-person, but it was also broadcast live on Zoom with other business and mortgage professionals. The response to the presentation was incredibly positive and another example of how Kailee’s leadership has helped the Yelm team achieve its goals.