Kirsten consistently receives praise from both customers and colleagues for her exceptional customer service skills. She takes the time to build relationships with each person, ensuring they feel valued and understood. Her commitment extends beyond business support and assistance, as she takes the initiative to maintain a clean and inviting branch environment.

“Kirsten embodies the spirit of OlyFed through her exceptional customer care,” Josh Deck, President & CEO said.

“Her dedication to our community and commitment to making every banking experience welcoming and positive is truly inspiring.”

Recognizing the diverse needs of our community, Kirsten has made a particular effort to ensure all customers feel welcome and supported at OlyFed. Her branch serves many Spanish-speaking customers and Kirsten is always warm and engaging, making sure each customer is heard and understood regardless of the language spoken. Her dedication to continuous life-long learning allows her to grow and develop as a professional, which allows her to be a better resource to her team and customers.

For these reasons and many more, we invite you to join us in congratulating Kirsten on earning the Kris Fischer Excellence in Customer Service Award!