In a department that has recently undergone many changes and has many new team members still learning the ropes, Erin has been a standout not only for her expertise but also for her ability to create an environment of confidence and calm amidst challenges. The transition to a new core system has required a steep learning curve for everyone, yet Erin has navigated it seamlessly. Her talent for turning complex issues into manageable solutions has earned her the respect and trust of her colleagues.
Erin is known for her tireless work ethic, constantly striving to deepen her knowledge and improve her skills. She’s a dedicated professional who never stops learning, earning multiple certifications with perfect scores, all while supporting the growth and success of her team. Whether it’s researching an issue, answering questions or proactively ensuring that potential problems are addressed, Erin is always one step ahead.
“Erin’s commitment to her team’s success and her contributions to the Loan Servicing department have been instrumental in its growth and achievements,” Josh Deck, President & CEO said. “She listens, encourages and challenges her colleagues to be their best.”
