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Your OlyFed

David Dixon Honored with the Kris Fischer Excellence in Customer Service Award

We are proud to recognize David Dixon, Hawks Prairie Universal Banker, as the latest Kris Fischer Excellence in Customer Service Award recipient. This award honors an OlyFedder who displays superior internal and external; customer service each day and is OlyFed’s highest level of distinction for customer service.

David Dixon, Universal Banker, Hawks Prairie.

Although he has only been with OlyFed for about a year, David has quickly built strong relationships with both customers and colleagues. His commitment to creating meaningful connections is evident in the number of customers who specifically seek him out when they visit the branch. Even when he is busy assisting another customer, many make a point to stop by his desk simply to say hello a testament to the rapport he has developed.

David greets every customer with a smile, makes a point to stand and acknowledge them and offers a sincere thanks for choosing OlyFed. These simple but meaningful interactions are a big reason customers continue coming back to work with him.

When time allows, David proactively reaches out to customers to check in, follow up on pervious conversations or recommend products or services that may benefit them. His initiative reflects a genuine commitment to serving customers beyond the transaction.

David is also a supportive and thoughtful teammate who consistently looks for ways to help others succeed. Whether he is sharing Excel tips with colleagues or finding ways to keep the team productive, David consistently contributes to a positive and collaborative workplace culture.

“David demonstrates an impressive level of dedication, initiative and commitment,” said Josh Deck, President & CEO. “He takes great pride in his work and goes above and beyond for both customers and colleagues.”

Please join us in congratulating David Dixon on earning the Kris Fischer Excellence in Customer Service Award!David Dixon with Jennifer Arnold and Josh Deck, Kris Fischer Award recipient at an OlyFed Employee Appreciation Celebration.