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Technology Above the Bottom Line

By: Mike Bowen, Executive Vice President / Chief Information Officer 

Technology has really transformed the way we do business, shop, communicate, access entertainment and experience life together.  It has also changed the way we manage our finances.

When it comes to banking, having the right digital tools in place is critical to safely and securely meeting the financial needs of our clients without them having to do it in person. With our robust digital banking systems in place, customers are able to pay bills, check balances, transfer funds, deposit checks, manage debit cards, open new accounts and submit loan applications all online.

Additionally, our tools like SavvyMoney allow customers to gain free ongoing credit score reports, monitoring alerts and expert insight on how to improve and strengthen your credit. Our mobile wallet enabled debit cards are a touch-free way of purchasing goods at a store using your smart phone and our Card Valet app provides additional security and protection by giving you the ability to turn your debit card on and off and set alerts so you know instantly about unusual or unauthorized card use. webpage on mobile phone screen to show responsive design

Over the past several years, we’ve invested millions of dollars in technology for the benefit of our customers and as move further into a more mobile and digital world these investments continue to prove both their importance and value. For example we recently launched a new digital banking platform that included upgrades like a Personal Financial Management (PFM) tool, which categorizes your purchases and spending patterns, helps generate a budget for you and provides a dashboard for all your accounts; making it easier for you to reach your financial goals. Our new digital banking platform also helps advance the needs of our business customers with customized authorizations for certain employees, payroll assistance, wires, ACH and remote deposit capture to name just a few. Even better, we also implemented a new core banking system that provides even greater security and more robust infrastructure for future technology tools and growth. In fact, it’s the feedback from you, our customers, that helps us determine what new and exciting resources and features to add to our menu of product and service offerings.

Ultimately, that’s what we’re all about. We want you to thrive by making the process of managing your money simple, easy and stress free. It’s why we now have a dedicated digital banking team in place to help answer your questions and ensure the tools we’ve put in place work for you. This combination of high-touch service and high-tech tools is how I define banking that’s mutual and why I believe we put technology above the bottom line.

Digital Security Message Digital Services Banking Made Better